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Why Using an Authorized Service Agent for Air Conditioner Repairs is Essential

Maintaining an air conditioner is one of the most important and necessary tasks for many homeowners. It can be tempting to try and fix your own air conditioner, but it’s essential that you use an authorised service agent to ensure that your AC unit is fixed properly and safely.

An authorised service agent will have the relevant qualifications, experience, knowledge and tools needed to provide a reliable repair. They will also have access to genuine spare parts, which are essential in ensuring that your air conditioning system works as efficiently as possible. Using non-genuine parts may result in a decrease in energy efficiency or even damage to other components within the system.

An authorised service agent will also understand how different makes and models of air conditioners work and can diagnose any faults quickly. This means they will be able to identify the cause of the problem and provide a solution that is tailored to your particular air conditioner. Using an authorised service agent also provides peace of mind, as all reputable agents should offer some form of warranty or guarantee on their services. If anything does go wrong after you’ve used an authorised service agent, then you have recourse for getting it fixed again without having to pay extra costs.

Finally, using an authorised service agent can save money in the long run. They are trained professionals who know how to fix problems correctly and safely, which means there is less chance of further issues arising down the line due to incorrect installation or repairs being made.

In a Nutshell

  • Maintaining an air conditioner is important for homeowners.
  • Using an authorized service agent is essential for proper and safe repair.
  • Authorized service agents have relevant qualifications, experience, knowledge, and tools.
  • They also have access to genuine spare parts which are important for efficient operation.
  • Using authorized service agent can save money in the long run as they are less likely to cause further problems.

In conclusion, it’s essential that you use an authorised service agent to fix your air conditioner. This will ensure that the repairs are carried out correctly and safely and will also provide peace of mind with regards to warranties or guarantees on their services. Ultimately, using a qualified service agent could save money in the long run as there is less chance of further problems arising due to incorrect installation or repairs being made.

Need help?

T&K Airpower have been Warranty agents for Mitsubishi Electric, Temperzone and Hitachi for over 25 years. We have been working hard to keep Adelaide homes comfortable for the last 25 years. We specialise in Temperzone, Hitachi and Mitsubishi Electric air conditioning units and know how they tick. Do you have a Mitsubishi Electric, Temperzone and Hitachi air conditioning unit? Give us a call and we will be more than happy to help.

H L-B
H L-B
September 28, 2023
Mitch, the technician that came out to inspect our unit was excellent. He arrived promptly and conducted a thorough service. The unit on the property was about 15 years old but he found major faults that required it to be immediately shut down at the mains. Drainage tubes propped up on cardboard boxes, sagging in the middle. The fan axle wrapped in electrical wires, and rubber mounts that had delaminated due to friction and heat. He provided photos of everything, and a quotations for repair and replacement. Frankly, Mitch might have stopped the house burning down, and for that, he and T&K get a five star review.
samantha watson
samantha watson
September 14, 2023
The T&K crew are amazing. Special shout out to Nicole for being so friendly helpful, understanding, and a straight up communication Queen. Steve is professional and helpful. We had a few tradies through, because the job wasn't straight forward, they were all friendly, helpful, super polite, and didn't leave rubbish everywhere. 10/10 would recommend.
Evan Hunt
Evan Hunt
September 13, 2023
We have been using TK Airpower now for a number of years to service or repair our reverse cycle aircon. Living out of town you rely on punctuality and professional work. On every occasion our expectations have been more than met. The company offers an annual maintenance service and performance check which in our case has been done by Nathan who has advised of any problems and carried out any necessary repairs in an efficient and cordial manner. We find the service charge when compared to other electrical service companies highly favourable and payable by card on the day. Our trust in the company has been extended to having no hesitation in leaving the service team alone to finish the job when we had to attend to an unscheduled appointment.
Scott “ScottG” Gully
Scott “ScottG” Gully
September 12, 2023
Absolutely fantastic service. I was referred to this business by Mitsubishi as they are an authorised dealer for the brand as I had issues with my WiFi connection. Steve was so accommodating. To the point of after I had contacted them for help he followed up with a phone call and an email with information on how to go about reconnecting the WiFi side of my system. This level of service in this day and age is very rare . I highly recommend this company and will continue to use it in the future for all of my aircon needs. Regards Scott G
Mark Halliday
Mark Halliday
June 14, 2023
Excellent company. Prompt, friendly service.
mike yardley
mike yardley
May 19, 2023
This is the second time we have used TK Air power We find they are professional trustworthy informative and reliable with friendly techs Adam did our job this time and it was a pleasure to have him in our home Thanks Adam and thanks TK Air power Mike Yardley Greenwith
Adam Beecken
Adam Beecken
May 18, 2023
We recently spoke with T&K AirPower about supply and fitting of a new ducted reverse cycle air conditioner for our home, we’ve always had evaporative ducted air-conditioning but never refrigerated. They gave us a few options but we went for the Mitsubishi Electric knowing they’re one of the best on the market, they also advised us adding the Air Touch 5 controller so we can control via an app and also turn on our system prior to getting home. Installation went smoothly, the guys were on time, friendly and communicated well, they showed us how to use the system and cleaned up before leaving. We will definitely tell our friends and refer T&K AirPower to others, Thx Adam and Cindy
Steve Brown
Steve Brown
May 17, 2023
Excellent customer service. Dealt professionally with my insurance company. I would highly recommend. Nicole was a pleasure to deal with!
Grant Cooper
Grant Cooper
April 28, 2023
Very prompt service. Cost less than was quoted originally because the job turned out to be not so difficult.