T&K Airpower Respects your Online Privacy
We respect the privacy of our customers, partners, and clients, and take your privacy very seriously.
Personal Information Gathering and Use
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. T&K Airpower asks that customers supply certain personal data when registering and placing orders, including name, physical address, email address. This data is used only for the purpose of fulfilling orders or communicating with customers, or partners (such as event co-ordinators) regarding orders. Guests may browse publishedarthouse.com for free, without having to enter or supply any personal information.
Like many other websites, T&K Airpower may use "cookies" (small text files stored locally on your machine) that allow us to customize your visit, or help us track your access to restricted areas (for those registered users). Cookies are used with discretion, and do not contain any personal or sensitive information.
Sharing Personal Information
T&K Airpower may share your personal information with partners or suppliers in order for them to fulfill the service or product you have ordered. This may include the maker or provider of the product you have purchased, companies used to deliver packages, provide customer service, or otherwise provide services that enable us to serve you. These organizations will have access only to the information required to permit them to perform their obligations to us.
Links to Third Party Sites
T&K Airpower employs procedural and technological measures, consistent with the demands of customer service. Such measures are reasonably designed to protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. Where reasonably practical, T&K Airpower uses SSL and other encryption, password protection, internal restrictions and other security measures to help prevent unauthorized access to your personally identifiable information.
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"I called to say we were absolutely thrilled with Marty's work he fixed our air conditioner and its working perfectly... It's an older unit, a Bradway and we didn't want to spend anymore money he tried a few things as the unit was only working 75% and whatever was done as a part of the service worked a treat we couldn't be happier.... Please thank him and pass on our feed back we really want him to know what a great job he's done and how very happy we are!!!"
After contacting your office enquiring about a warranty on our air conditioners remote control yesterday morning 26/3/2018 at approx 10.30 am, we were advised of an 1800 number and the response was amazing. We recieved an sms yesterday afternoon advising us that a new remote was on its way and we recieved it in this mornings post 27/3/2018. WE RATE THIS COMPANY A 5 STAR RATING IN REGARDS TO CUSTOMER SERVICE. THANK YOU TO ALL CONCERNED.
Adelaide, South Australia
Please pass on our thanks to your technician (Sean) for the first class work he did for us. He was thorough and clear with his advice for the ongoing care of the unit, pleasant and efficient.
To the team at Airpower.
As a small business owner myself, I think it's important to receive feedback from customers both good & bad in order to see how we are perceived in the market place. From this feedback we can make changes to improve or it can confirm we are on the right track. Unfortunately customers are quick to complain but slow, if at all to give praise and thanks for a job well done. Based on my experience in the past weeks of getting my air conditioner repaired I would like to say how impressed I am with the way your company conducted its self. The girls in admin were always very cheerful & friendly when communicating with me & at all times kept me informed as to how the job was progressing. Marty who carried out the on site work conducted himself in a very professional manner arriving on time, fit & ready for work. He was friendly & informative during his time on site & carried out his work with speed & accuracy. Congratulations all on a job well done. I would be more than happy to recommend your company to anyone seeking assistance in the service & repair of air conditioning units.
Bruce, Blewitt Springs
"I had 2 quotes to get my apparent unfix-able air conditioner replaced not very good timing with xmas around the corner I stumbled across TK Airpower and it ended being a simple fix saving me thousand of dollars. Lesson learnt here make sure you use qualified and experienced service repair agents."
Wow was the only word I could think of to describe the customer service that your company provides.
Over the last 4 years I have unsuccessfully attempted to get a fault corrected in the Temperzone RC Ducted AC unit that is installed at our residence. Today I was pointed in the direction of T & K Airpower (by Temperzone HO in Sydney) as being the service company to approach. From the initial phone call to your Company, I was truly impressed with how my situation was handled. Millie was helpful, knowledgeable and empathetic to the situation and, I feel, went out of her way to ensure that I received a good outcome. She was a delight to deal with and should be commended.
The fact that the service call was able to be scheduled for the same day, despite the location being on the Southern Fleurieu at Victor Harbor, was a bonus. And your service men, Brett and Sam arrived at the scheduled time! They were well presented, professional and were able to resolve the problem within a very short time. Another added bonus was that they carried the spare parts necessary to fix the problem. Within a hour of their arrival, we had a perfectly operating AC system again.
Brett also took the time to answer all our questions and took us through the best operating procedure for the system.
Margaret & Graham
"As for the work done, fantastic! Very pleased with the installation. I went and had a look on the weekend and spoke to the tenants. The job was done very neatly and the tenants praised the professionalism of your staff. It was a lot different to what they said about the other AC company."
Mawson Lakes, SA
"Great all round professionals .They supplied and installed my split a/c at a very reasonable price. Highly recommend."
Tea Tree Gully, SA
“Excellent service from everybody in the T&K team. I would highly recommend them - they always go above and beyond!”
"Awesome service from a really excellent and friendly team."
Banksia Park, SA