Latest News
Air conditioning airflow - How and why it is important
February 09, 2017
Correctly balanced airflow from you air conditioning system will increase the efficiency of your duct air conditioning system and will ensure even temperature control throughout you home. Here's how!
Tech Talk - Temperzone controllers - Hanwest Han-L5
January 30, 2017
Han-L5 - Hanwest design and manufacture thermostats and HVAC equipment in Australia. Hanwest thermostats were used by Temperzone to integrate digital temperature control and on/off timers within Temperzone domestic and commercial range of air conditioning systems. Although some of the earlier models of the Hanwest controller are not really seen anymore, there is still 3 main models used in Australian homes today, Han-L5, Han-L6 and Han-L62. This guide will go through the older Han-L5 controller.
An all so common air conditioning disaster
November 02, 2016
The story of a recent customer of ours. An all too common story that can actually be avoided.
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Testimonials
After contacting your office enquiring about a warranty on our air conditioners remote control yesterday morning 26/3/2018 at approx 10.30 am, we were advised of an 1800 number and the response was amazing. We recieved an sms yesterday afternoon advising us that a new remote was on its way and we recieved it in this mornings post 27/3/2018. WE RATE THIS COMPANY A 5 STAR RATING IN REGARDS TO CUSTOMER SERVICE. THANK YOU TO ALL CONCERNED.
Mr. Saler
Adelaide, South Australia
I'm writing to thank you and T&K (especially Brett and Sam) for their efforts to restore my air conditioning. The new fan motor is now purring away, and I'm astonished to find that it is almost silent. I appreciate the comprehensive and high-quality service provided by T&K.
Anne-Marie
Rose Park, SA
"As for the work done, fantastic! Very pleased with the installation. I went and had a look on the weekend and spoke to the tenants. The job was done very neatly and the tenants praised the professionalism of your staff. It was a lot different to what they said about the other AC company."
Barry
Mawson Lakes, SA
To the team at Airpower.
As a small business owner myself, I think it's important to receive feedback from customers both good & bad in order to see how we are perceived in the market place. From this feedback we can make changes to improve or it can confirm we are on the right track. Unfortunately customers are quick to complain but slow, if at all to give praise and thanks for a job well done. Based on my experience in the past weeks of getting my air conditioner repaired I would like to say how impressed I am with the way your company conducted its self. The girls in admin were always very cheerful & friendly when communicating with me & at all times kept me informed as to how the job was progressing. Marty who carried out the on site work conducted himself in a very professional manner arriving on time, fit & ready for work. He was friendly & informative during his time on site & carried out his work with speed & accuracy. Congratulations all on a job well done. I would be more than happy to recommend your company to anyone seeking assistance in the service & repair of air conditioning units.
Kind regards,
Bruce.
Bruce, Blewitt Springs
Blewitt Springs
We have just had our air conditioner serviced and some parts replaced by Sean and Abbey. Their level of service was outstanding. They were efficient, friendly, professional and cleaned up after themselves! THANKS.
Mr Ramsay
Adelaide, SA
"I called to say we were absolutely thrilled with Marty's work he fixed our air conditioner and its working perfectly... It's an older unit, a Bradway and we didn't want to spend anymore money he tried a few things as the unit was only working 75% and whatever was done as a part of the service worked a treat we couldn't be happier.... Please thank him and pass on our feed back we really want him to know what a great job he's done and how very happy we are!!!"
The Hounslow's
Netherby, SA
Good morning
Wow was the only word I could think of to describe the customer service that your company provides.
Over the last 4 years I have unsuccessfully attempted to get a fault corrected in the Temperzone RC Ducted AC unit that is installed at our residence. Today I was pointed in the direction of T & K Airpower (by Temperzone HO in Sydney) as being the service company to approach. From the initial phone call to your Company, I was truly impressed with how my situation was handled. Millie was helpful, knowledgeable and empathetic to the situation and, I feel, went out of her way to ensure that I received a good outcome. She was a delight to deal with and should be commended.
The fact that the service call was able to be scheduled for the same day, despite the location being on the Southern Fleurieu at Victor Harbor, was a bonus. And your service men, Brett and Sam arrived at the scheduled time! They were well presented, professional and were able to resolve the problem within a very short time. Another added bonus was that they carried the spare parts necessary to fix the problem. Within a hour of their arrival, we had a perfectly operating AC system again.
Brett also took the time to answer all our questions and took us through the best operating procedure for the system.
Margaret & Graham
McCracken, SA
Please pass on our thanks to your technician (Sean) for the first class work he did for us. He was thorough and clear with his advice for the ongoing care of the unit, pleasant and efficient.
Bernard
Munno Para
"Great all round professionals .They supplied and installed my split a/c at a very reasonable price. Highly recommend."
Geoff
Tea Tree Gully, SA
We chose T&K Airpower as Oliver was prompt and informative in the selection of our replacement aircon system, and the installation was done professionally and works very well. On time and no hesitation to correct a small follow up issue that arose, but was quickly resolved by Marty.
Peter Vroom
Rose Park, SA
