February 09, 2017
Correctly balanced airflow from you air conditioning system will increase the efficiency of your duct air conditioning system and will ensure even temperature control throughout you home. Here's how!
January 30, 2017
Han-L5 - Hanwest design and manufacture thermostats and HVAC equipment in Australia. Hanwest thermostats were used by Temperzone to integrate digital temperature control and on/off timers within Temperzone domestic and commercial range of air conditioning systems. Although some of the earlier models of the Hanwest controller are not really seen anymore, there is still 3 main models used in Australian homes today, Han-L5, Han-L6 and Han-L62. This guide will go through the older Han-L5 controller.
November 02, 2016
The story of a recent customer of ours. An all too common story that can actually be avoided.
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Wow was the only word I could think of to describe the customer service that your company provides.
Over the last 4 years I have unsuccessfully attempted to get a fault corrected in the Temperzone RC Ducted AC unit that is installed at our residence. Today I was pointed in the direction of T & K Airpower (by Temperzone HO in Sydney) as being the service company to approach. From the initial phone call to your Company, I was truly impressed with how my situation was handled. Millie was helpful, knowledgeable and empathetic to the situation and, I feel, went out of her way to ensure that I received a good outcome. She was a delight to deal with and should be commended.
The fact that the service call was able to be scheduled for the same day, despite the location being on the Southern Fleurieu at Victor Harbor, was a bonus. And your service men, Brett and Sam arrived at the scheduled time! They were well presented, professional and were able to resolve the problem within a very short time. Another added bonus was that they carried the spare parts necessary to fix the problem. Within a hour of their arrival, we had a perfectly operating AC system again.
Brett also took the time to answer all our questions and took us through the best operating procedure for the system.
Margaret & Graham
"Great all round professionals .They supplied and installed my split a/c at a very reasonable price. Highly recommend."
Tea Tree Gully, SA
“Excellent service from everybody in the T&K team. I would highly recommend them - they always go above and beyond!”
"Awesome service from a really excellent and friendly team."
Banksia Park, SA
"I had 2 quotes to get my apparent unfix-able air conditioner replaced not very good timing with xmas around the corner I stumbled across TK Airpower and it ended being a simple fix saving me thousand of dollars. Lesson learnt here make sure you use qualified and experienced service repair agents."
“These guys fix the problems the others can't even diagnose. True professionals.”
"I called to say we were absolutely thrilled with Marty's work he fixed our air conditioner and its working perfectly... It's an older unit, a Bradway and we didn't want to spend anymore money he tried a few things as the unit was only working 75% and whatever was done as a part of the service worked a treat we couldn't be happier.... Please thank him and pass on our feed back we really want him to know what a great job he's done and how very happy we are!!!"
"Excellent service and products really happy with my split fitted. Highly recommend Brad and his team!"
We have just had our air conditioner serviced and some parts replaced by Sean and Abbey. Their level of service was outstanding. They were efficient, friendly, professional and cleaned up after themselves! THANKS.
After contacting your office enquiring about a warranty on our air conditioners remote control yesterday morning 26/3/2018 at approx 10.30 am, we were advised of an 1800 number and the response was amazing. We recieved an sms yesterday afternoon advising us that a new remote was on its way and we recieved it in this mornings post 27/3/2018. WE RATE THIS COMPANY A 5 STAR RATING IN REGARDS TO CUSTOMER SERVICE. THANK YOU TO ALL CONCERNED.
Adelaide, South Australia