Latest News
Tech Talk - Air Conditioning Filters
March 28, 2017
You air conditioning filter is one of the most important components when it comes to keeping your system working in tip top shape. Ensuring the filter is kept clean will allow your air conditioner to breath easy, increasing efficiency and reducing operation costs. It will also help filter out dust, dirt and pollen from the air you and your family breath. If you are not sure where your air conditioning filter lives, this short guide will help!
Tech Talk- Real Estate Property Managers - FAQ’s - Refrigerated Air Conditioning
March 23, 2017
Following on from our recent reverse cycle vs. evaporative blog and due to popular demand, we have released the first of 2 (or more!) Frequently Asked Question blogs based on common air conditioning faults and issues. This is specifically written with Real Estate Property Managers in mind to help ensure basic information about air conditioning is understood and to give an insight into common air conditioning issues and how to remedy.
Tech Talk - Real Estate Property Managers - Reverse cycle vs. Evaporative
March 07, 2017
You're a Real Estate agent, not a Tradie! But knowing some basic information about air conditioning systems will help you make informed decisions to improve customer service for your Landlords and Tenants. It may even further your career as you become the expert in your office! This evaporative vs. reverse cycle unit guide touches on basic but important information to ensure you can make an informed decision.
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Testimonials
"As for the work done, fantastic! Very pleased with the installation. I went and had a look on the weekend and spoke to the tenants. The job was done very neatly and the tenants praised the professionalism of your staff. It was a lot different to what they said about the other AC company."
Barry
Mawson Lakes, SA
I'm writing to thank you and T&K (especially Brett and Sam) for their efforts to restore my air conditioning. The new fan motor is now purring away, and I'm astonished to find that it is almost silent. I appreciate the comprehensive and high-quality service provided by T&K.
Anne-Marie
Rose Park, SA
To the team at Airpower.
As a small business owner myself, I think it's important to receive feedback from customers both good & bad in order to see how we are perceived in the market place. From this feedback we can make changes to improve or it can confirm we are on the right track. Unfortunately customers are quick to complain but slow, if at all to give praise and thanks for a job well done. Based on my experience in the past weeks of getting my air conditioner repaired I would like to say how impressed I am with the way your company conducted its self. The girls in admin were always very cheerful & friendly when communicating with me & at all times kept me informed as to how the job was progressing. Marty who carried out the on site work conducted himself in a very professional manner arriving on time, fit & ready for work. He was friendly & informative during his time on site & carried out his work with speed & accuracy. Congratulations all on a job well done. I would be more than happy to recommend your company to anyone seeking assistance in the service & repair of air conditioning units.
Kind regards,
Bruce.
Bruce, Blewitt Springs
Blewitt Springs
After contacting your office enquiring about a warranty on our air conditioners remote control yesterday morning 26/3/2018 at approx 10.30 am, we were advised of an 1800 number and the response was amazing. We recieved an sms yesterday afternoon advising us that a new remote was on its way and we recieved it in this mornings post 27/3/2018. WE RATE THIS COMPANY A 5 STAR RATING IN REGARDS TO CUSTOMER SERVICE. THANK YOU TO ALL CONCERNED.
Mr. Saler
Adelaide, South Australia
Good morning
Wow was the only word I could think of to describe the customer service that your company provides.
Over the last 4 years I have unsuccessfully attempted to get a fault corrected in the Temperzone RC Ducted AC unit that is installed at our residence. Today I was pointed in the direction of T & K Airpower (by Temperzone HO in Sydney) as being the service company to approach. From the initial phone call to your Company, I was truly impressed with how my situation was handled. Millie was helpful, knowledgeable and empathetic to the situation and, I feel, went out of her way to ensure that I received a good outcome. She was a delight to deal with and should be commended.
The fact that the service call was able to be scheduled for the same day, despite the location being on the Southern Fleurieu at Victor Harbor, was a bonus. And your service men, Brett and Sam arrived at the scheduled time! They were well presented, professional and were able to resolve the problem within a very short time. Another added bonus was that they carried the spare parts necessary to fix the problem. Within a hour of their arrival, we had a perfectly operating AC system again.
Brett also took the time to answer all our questions and took us through the best operating procedure for the system.
Margaret & Graham
McCracken, SA
"Awesome service from a really excellent and friendly team."
Kemeri
Banksia Park, SA
"I called to say we were absolutely thrilled with Marty's work he fixed our air conditioner and its working perfectly... It's an older unit, a Bradway and we didn't want to spend anymore money he tried a few things as the unit was only working 75% and whatever was done as a part of the service worked a treat we couldn't be happier.... Please thank him and pass on our feed back we really want him to know what a great job he's done and how very happy we are!!!"
The Hounslow's
Netherby, SA
We have just had our air conditioner serviced and some parts replaced by Sean and Abbey. Their level of service was outstanding. They were efficient, friendly, professional and cleaned up after themselves! THANKS.
Mr Ramsay
Adelaide, SA
"Excellent service and products really happy with my split fitted. Highly recommend Brad and his team!"
Megan Sage
SA
Please pass on our thanks to your technician (Sean) for the first class work he did for us. He was thorough and clear with his advice for the ongoing care of the unit, pleasant and efficient.
Bernard
Munno Para
