May 30, 2018
We have had a lot of calls this Winter from customers asking about water pooling around the outdoor unit of their reverse cycle air conditioning system. Don’t be alarmed this is normal! This short blog will explain how and why this happens.
March 21, 2018
All reverse cycle air conditioning units heat, cool and dehumidify; with this comes water. Wanna know why?
June 29, 2017
As you can know it’s cold outside in Winter! But this is where the bulk of your reverse cycle air conditioner lives. As the outside temperature plunges to 0 and below, your air conditioner has to deal with these freezing conditions. Reverse cycle air conditioner units have built in functionality to deal with these freezing conditions. This week we will delve into the how and why of defrost control.
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We have just had our air conditioner serviced and some parts replaced by Sean and Abbey. Their level of service was outstanding. They were efficient, friendly, professional and cleaned up after themselves! THANKS.
"I had 2 quotes to get my apparent unfix-able air conditioner replaced not very good timing with xmas around the corner I stumbled across TK Airpower and it ended being a simple fix saving me thousand of dollars. Lesson learnt here make sure you use qualified and experienced service repair agents."
"I called to say we were absolutely thrilled with Marty's work he fixed our air conditioner and its working perfectly... It's an older unit, a Bradway and we didn't want to spend anymore money he tried a few things as the unit was only working 75% and whatever was done as a part of the service worked a treat we couldn't be happier.... Please thank him and pass on our feed back we really want him to know what a great job he's done and how very happy we are!!!"
“Excellent service from everybody in the T&K team. I would highly recommend them - they always go above and beyond!”
I'm writing to thank you and T&K (especially Brett and Sam) for their efforts to restore my air conditioning. The new fan motor is now purring away, and I'm astonished to find that it is almost silent. I appreciate the comprehensive and high-quality service provided by T&K.
Rose Park, SA
Wow was the only word I could think of to describe the customer service that your company provides.
Over the last 4 years I have unsuccessfully attempted to get a fault corrected in the Temperzone RC Ducted AC unit that is installed at our residence. Today I was pointed in the direction of T & K Airpower (by Temperzone HO in Sydney) as being the service company to approach. From the initial phone call to your Company, I was truly impressed with how my situation was handled. Millie was helpful, knowledgeable and empathetic to the situation and, I feel, went out of her way to ensure that I received a good outcome. She was a delight to deal with and should be commended.
The fact that the service call was able to be scheduled for the same day, despite the location being on the Southern Fleurieu at Victor Harbor, was a bonus. And your service men, Brett and Sam arrived at the scheduled time! They were well presented, professional and were able to resolve the problem within a very short time. Another added bonus was that they carried the spare parts necessary to fix the problem. Within a hour of their arrival, we had a perfectly operating AC system again.
Brett also took the time to answer all our questions and took us through the best operating procedure for the system.
Margaret & Graham
"Great all round professionals .They supplied and installed my split a/c at a very reasonable price. Highly recommend."
Tea Tree Gully, SA
“These guys fix the problems the others can't even diagnose. True professionals.”
"As for the work done, fantastic! Very pleased with the installation. I went and had a look on the weekend and spoke to the tenants. The job was done very neatly and the tenants praised the professionalism of your staff. It was a lot different to what they said about the other AC company."
Mawson Lakes, SA
"Excellent service and products really happy with my split fitted. Highly recommend Brad and his team!"