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Good morning
 Wow was the only word I could think of to describe the customer service that your company provides. 
Over the last 4 years I have unsuccessfully attempted to get a fault corrected in the Temperzone RC Ducted AC unit that is installed at our residence.  Today I was pointed in the direction of T & K Airpower (by Temperzone HO in Sydney) as being the service company to approach.  From the initial phone call to your Company,  I was truly impressed with how my situation was handled.  Millie was helpful, knowledgeable and empathetic to the situation and, I feel, went out of her way to ensure that I received a good outcome.  She was a delight to deal with and should be commended.
 
The fact that the service call was able to be scheduled for the same day, despite the location being on the Southern Fleurieu at Victor Harbor, was a bonus.  And your service men, Brett and Sam arrived at the scheduled time!  They were well presented, professional and were able to resolve the problem within a very short time.  Another added bonus was that they carried the spare parts necessary to fix the problem.  Within a hour of their arrival, we had a perfectly operating AC system again.
Brett also took the time to answer all our questions and took us through the best operating procedure for the system.

Margaret & Graham
McCracken, SA

"Great all round professionals .They supplied and installed my split a/c at a very reasonable price. Highly recommend."

Geoff
Tea Tree Gully, SA

"Excellent service and products really happy with my split fitted. Highly recommend Brad and his team!"

Megan Sage
SA

"I called to say we were absolutely thrilled with Marty's work he fixed our air conditioner and its working perfectly... It's an older unit, a Bradway and we didn't want to spend anymore money he tried a few things as the unit was only working 75% and whatever was done as a part of the service worked a treat we couldn't be happier.... Please thank him and pass on our feed back we really want him to know what a great job he's done and how very happy we are!!!"

The Hounslow's
Netherby, SA

"Awesome service from a really excellent and friendly team."

Kemeri
Banksia Park, SA

We chose T&K Airpower as Oliver was prompt and informative in the selection of our replacement aircon system, and the installation was done professionally and works very well. On time and no hesitation to correct a small follow up issue that arose, but was quickly resolved by Marty. 

Peter Vroom
Rose Park, SA

“These guys fix the problems the others can't even diagnose. True professionals.”

Paul
Adelaide, SA

After contacting your office enquiring about a warranty on our air conditioners remote control yesterday morning 26/3/2018 at approx 10.30 am, we were advised of an 1800 number and the response was amazing. We recieved an sms yesterday afternoon advising us that a new remote was on its way and we recieved it in this mornings post 27/3/2018. WE RATE THIS COMPANY A 5 STAR RATING IN REGARDS TO CUSTOMER SERVICE. THANK YOU TO ALL CONCERNED.

Mr. Saler
Adelaide, South Australia

“Excellent service from everybody in the T&K team.  I would highly recommend them - they always go above and beyond!”

Chloe
Reynella, SA

I'm writing to thank you and T&K (especially Brett and Sam) for their efforts to restore my air conditioning. The new fan motor is now purring away, and I'm astonished to find that it is almost silent. I appreciate the comprehensive and high-quality service provided by T&K.

Anne-Marie
Rose Park, SA